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How We Handle Your Account Information

We collect what we need to run your account, process bKash, Nagad and Rocket deposits, verify withdrawals and keep the lobby accessible. Your wallet activity, login history and game sessions stay between you and us unless local law or payment processors require otherwise.

Account data encryptedPayment details securedSession logs protectedContact preferences savedCookie choices respected
SS 44 How We Handle Your Account Information
DATA HANDLING

How We Protect Your Information

We encrypt payment data when you deposit via bKash, Nagad or Rocket, secure login sessions with token authentication and store account records on protected servers. Session cookies let you stay logged in across the lobby, and analytics cookies help us understand which games get played most so we can improve the experience.

Payment Security

When you send a bKash, Nagad or Rocket deposit, we receive only the transaction reference and confirmation from the payment processor.

Cookie Use

We use session cookies to keep you logged in, preference cookies to remember your language and game filters, and analytics cookies to see which slots and live tables are popular.

Data Retention

We keep account records, deposit logs and withdrawal history for as long as your account is active, plus the period required by payment processors and applicable regulations.

Request Changes

You can ask us to send a copy of your data, correct outdated contact details or delete your account entirely.

PRIVACY CONTACT

Reach Us About Your Data

If you want to know what data we hold, request a copy, ask us to delete your account or update your contact preferences, use any of these channels. Our support team handles data requests during business hours, and we respond within the timeframe local regulations require where they apply.

Live Chat Open the chat icon in the lobby footer and ask about your account data, cookie settings or privacy questions. Our team confirms your identity before sharing details, and most requests are answered in the same session.
Email Support Send your data request or privacy question to the support address listed in your account dashboard. Include your registered phone number or wallet ID so we can verify you, and we will reply with next steps or the information you requested.
Account Settings Log in and navigate to the privacy tab under account settings to view what data we store, download your activity history or delete marketing preferences. For full account deletion, contact support directly since we verify identity before removing payment records.

Privacy Policy Questions

We collect your phone number, email if provided, preferred currency and the wallet details you use for bKash, Nagad or Rocket deposits. This lets us verify your account, process payments and send withdrawal confirmations.

We share transaction details with payment processors like bKash, Nagad and Rocket to clear deposits and withdrawals, and with game providers to load your session balance in slots and live tables. We do not sell your information to marketing companies.

Log in to your account, go to the privacy section under settings and download your activity history. For a full data report including payment logs, contact support via live chat or email and we will send it after verifying your identity.

Yes. Reach out through live chat or email support, confirm your registered phone number or wallet ID, and we will close your account and delete marketing data. Transaction records are archived for compliance purposes as required by payment processors and local regulations.

We use session cookies to keep you logged in, preference cookies for language and filters, and analytics cookies to see which games are popular. You can disable non-essential cookies in your browser settings, though some lobby features may not function fully.

We encrypt payment data in transit and store only the transaction reference and confirmation from your wallet provider. We never see your PIN or full wallet credentials, and your balance updates once the processor confirms the deposit without us holding sensitive details.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.